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trial version issue

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isabelle
Posts: 3
hello to all !
i downloaded the 30 days trial to try FF, but it says the version is expired. i couldnt event open it for once !! smile:(
thanks for telling what's wrong ...
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SpaceRay
SpaceRay

Posts: 8227
Filters: 33
have you downloaded the latest version available?

When you have downloaded it?

Have you installed Filter Forge before sometime or this is the very first time?
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isabelle
Posts: 3
thanks for your quick reply !!
i downloaded it and installed for the 1st time this morning from this site, and it expired already... so i've never opened it smile:?:
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SpaceRay
SpaceRay

Posts: 8227
Filters: 33
Well, in this case I do not know what could happen, sorry. You will have to wait until GMM comes again and could probably help you. It canĀ“t expire in the first day.
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isabelle
Posts: 3
OK ! i didnt understand either ... but thanks anyway smile;)
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SpaceRay
SpaceRay

Posts: 8227
Filters: 33
GMM is the support person that works for FF Inc. and helps users that have problems with Filter Forge, he knows much better what could be happening.
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GMM
Moderator
Filter Forge, Inc
Posts: 2043
isabelle, you should contact our support team with this problem.
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