I decided to create this thread because there has been many posts and FF users asking why they get the message "Filter Forge Is Not Installed" when they try to download a filter and they are really sure that they have it already installed.
I want to suggest to the FF team of website maker to modify the mesaage that appears in the FF website when this happens.
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Now you get this message
Filter Forge Is Not Installed
To open filters, you need to download Filter Forge and install it on your computer. If you do have Filter Forge installed but still see this page, make sure that cookies are enabled in your web browser and click here. |
Although this could be clear and easy when you already know it, for the person that gets this the first time can be confusing and really do not understand what is happening and why they can´t download, and do not understand well the last part of "click here"
My suggestion is as follows
FIRST VERSION
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"Filter Forge Is Not Installed OR you do not have the cookies for FF stored in your browser
To be able to get the filters from the library, you need to download Filter Forge and install it on your computer.
If you do have Filter Forge installed but still see this page, make sure that cookies are enabled in your web browser and click here BUT before please continue reading.
After you "clik here", you will go back to the filters library, and then have to try to download the filter again and you will be asked if you allow that browser opens, launches or executes the filter forge application, you have to say "YES", or allow that the browser opens the filter Forge application. |
I think that this message is stil short but is better than the one available now
SECOND VERSION
But if you think that my suggestion is too long and that people will not read it, well I have a second version that I can suggest
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"Filter Forge Is Not Installed OR you do not have the cookies for FF stored in your browser
To be able to get the filters from the library, you need to download Filter Forge and install it on your computer and make sure that cookies are enabled in your web browser.
If Filter Forge is already installed and cookies enabled follow this steps:
1 - "click here" to activate the FF cookies and will go back to filters page
2 - Try again to download the filter
3 - When asked, allow the browser to open the application Filter Forge.
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THIRD VERSION
Also it will happen that when you change from one browser to another and do not remember in which browser you have the cookies activated, and you think you are sure is on one, and really is on another, so it must tell that must be enabled in the browser YOU ARE USING NOW.
Also tell that if you clean the browser navigation and cookies will also delete the FF cookies so next time will be shown again this message, so to avoid this they could configure the FF cookies as safe.
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"Filter Forge Is Not Installed OR you do not have the cookies for FF stored in the browser you are using now
To be able to get the filters from the library, you need to download Filter Forge and install it on your computer and make sure that cookies are enabled in your web browser.
If Filter Forge is already installed and cookies enabled follow this steps:
1 - "click here" to activate the FF cookies and will go back to filters page
2 - Try again to download the filter
3 - When asked, allow the browser to open the application Filter Forge.
4 - Please, configure the FF cookies from the www.filterforge.com as safe to keep in your browser so it does not get deleted when deleting the cookies from web surfing.
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Please, if any one can think of a better way that this "Filter Forge Is Not Installed" could be explained and can be undertood better is very welcome to put it here.
Or you would think that you modify any of my suggestions, you can do it to.
