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roseenglish
English Rose
Posts: 23
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I have started having problems when trying to open a filter from the website from FF 1 and 2
It brings up the above error which continues as:
failed with error code 0x0000005: Access Denied.
I cannot open any filters suddenly
I have installed Windows 7 recently but I "think" I have used FF since then with no problems but I am not sure.
Any ideas?
Thanks |
| Posted: February 17, 2010 6:49 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 1761
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Our support team will email you. |
| Posted: February 17, 2010 8:29 am |
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nikreid
Posts: 3
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I am having the same problem. This has never happened before. This is getting extremely frustrating. |
| Posted: March 1, 2010 3:16 pm |
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roseenglish
English Rose
Posts: 23
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It was fine again for a while, and it's just started up again. I didnt change anything at all.
But I was in the middle of a project and needed to DL a filter and it popped up again, so I reinstalled it, restarted my PC, turned off all my anti virus software (despite the fact it had been fine with it before ) and it still wont let me download.
I wouldnt of thought it was my anti virus ( Norton ) because as I say it was running fine with that on for a week or so after I posted the above post... and now its back.
I will write to support as it is frustrating when your in the middle of a project (commercial) and your unable to proceed with it.
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| Posted: March 4, 2010 5:46 pm |
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GMM
Moderator
Filter Forge, Inc
Posts: 1761
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Unfortunately we're unable to reproduce this. If someone could write down the actions that persistently cause the problem, please let us know. |
| Posted: March 5, 2010 5:20 am |
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Tashira
Posts: 1
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I also get this as soon as i click on the download filter option next to any filter on the website. I am on Vista - I have tried turning off my AV but the error still occurs.
The application works perfectly both standalone and in Photoshop otherwise, i just cannot download any filters from the website
Please help!!!!! |
| Posted: April 18, 2010 1:40 pm |
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