Filter Forge - Excellent Customer Support

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BLUEFROG Posts: 88 Filters: 6	Just wanted to say thanks to Victoria for her patience and excellent support getting my license issues worked out. So… Thank you, Victoria! Jim BLUEFROG
	Posted: April 15, 2010 11:09 am	Details E-Mail
Victoria Kostyukova Moderator Posts: 7	Aww, how nice of you! Thanks, Jim!
	Posted: April 16, 2010 4:50 am	Details E-Mail
Totte Übernerd Posts: 1333 Filters: 97	I'll hope I can cheer in here too. I just helped my son to change the FF-license he got from my HUs from PC to Mac (discovered that you cannot say what type of license you want when cashing in HUs, so I thought it would be the same type as the license I had). But Victoria has been great so far with all bug-reports I've sent her way // Totte - I never expected the Spanish inquisition
	Posted: April 16, 2010 9:52 am	Details E-Mail
Victoria Kostyukova Moderator Posts: 7	Totte, sorry for the delay -- I'm right in the middle of sorting the weekend's emails to support. Sent the new Mac key for your son a moment ago!
	Posted: April 19, 2010 8:52 am	Details E-Mail
Totte Übernerd Posts: 1333 Filters: 97	Thank you!!! I do agree with Bluefrog, Victoria rocks! - I never expected the Spanish inquisition
	Posted: April 19, 2010 9:22 am	Details E-Mail
Totte Übernerd Posts: 1333 Filters: 97	This thread needs bumping, as Victoria once again showed that FF customer support really rocks ! - I never expected the Spanish inquisition
	Posted: July 7, 2010 8:11 am	Details E-Mail
Betis The Blacksmith Posts: 1100 Filters: 73	Yeah she's great! She's really good about fast feedback/quality feedback. Roses are #FF0000 Violets are #0000FF All my base are belong to you.
	Posted: July 7, 2010 1:01 pm	Details E-Mail
BenBeckwith Posts: 136 Filters: 8	Yes, thanks again Victoria!
	Posted: July 7, 2010 1:32 pm	Details E-Mail
ronjonnie Designer / Artist Posts: 729 Filters: 320	Victoria is a awesome lady! Wonderful support! Have a GREAT day! Ron zazzle.com/Ronspassionfordesign* So much to learn, so little time.
	Posted: July 7, 2010 2:17 pm	Details E-Mail
Ilmeni Posts: 26 Filters: 6	Same from me: Thank you, Victoria, for kind, fast and helpful answers, and Summer greetings to all of you! Let the children play. :-)
	Posted: July 8, 2010 5:53 am	Details E-Mail
Totte Übernerd Posts: 1333 Filters: 97	We need to create a Victoria fan page on facebook, or a subsection on the FF fan page - I never expected the Spanish inquisition
	Posted: July 8, 2010 7:27 am	Details E-Mail
CFandM ForgeSmith Posts: 3559 Filters: 204	hehe +145 Stupid things happen to computers for stupid reasons at stupid times!
	Posted: July 8, 2010 5:32 pm	Details E-Mail
Victoria Kostyukova Moderator Posts: 7	Wow, this thread is an awesome thing to start a Monday morning with So much better than my morning coffee Thank you, guys! Now off to sort out the support emails
	Posted: July 12, 2010 3:30 am	Details E-Mail
Lareieli Posts: 59 Filters: 7	What a great idea! I want to add my thanks here too. Good customer service is such a hard thing to come by these days. I am happy to say that the folks at Filter Forge have always answered my (many) questions promptly and with kindness, helped me fix mistakes I made and generally improved my faith in human kind . Keep up the great work!
	Posted: July 26, 2010 11:46 am	Details E-Mail
Totte Übernerd Posts: 1333 Filters: 97	Now we have a cheer her up thread on FF facebook (under the Facebook page) The Victoria Thread - I never expected the Spanish inquisition
	Posted: July 26, 2010 12:22 pm	Details E-Mail