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nalasivad
Posts: 5
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Installed FF6 Plug in into PS plugin folder. Appears in menu but when FF is selected get the following:
"Could not complete the FF6 command because of a program error."
Others getting this to work in PS CC2017?
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| Posted: September 27, 2017 9:42 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 3493
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Does FF work correctly for you in the standalone mode?
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| Posted: September 28, 2017 10:14 am |
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nalasivad
Posts: 5
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Yes, it works in standalone mode.
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| Posted: September 28, 2017 11:37 am |
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nalasivad
Posts: 5
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I'm assuming the plug in works with PSD files that have layers. Is this correct?
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| Posted: September 28, 2017 11:38 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 3493
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Somehow the plugin was installed incorrectly (or with wrong permissions). Please navigate to Applications > Adobe Photoshop CC 2017 > Plug-Ins > Filters, delete the Filter Forge 6 folder, then reinstall FF from scratch.
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| Posted: September 28, 2017 11:51 am |
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nalasivad
Posts: 5
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Hmm. I didn't actually see an installer for the plug in. It was found in the FF folder. I dragged it to the PS plug ins folder. Is this not correct? Thank you.
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| Posted: September 28, 2017 11:55 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 3493
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You should only copy files manually when other means of installation fail.
Please delete Applications > Adobe Photoshop CC 2017 > Plug-Ins > Filters > Filter Forge 6
and reinstall Filter forge.
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| Posted: September 28, 2017 12:00 pm |
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nalasivad
Posts: 5
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Fixed! Thank you for your help and patience.
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| Posted: September 28, 2017 7:43 pm |
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