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brand new crashes FF2

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timco880
Posts: 5
After using for weeks without any errors, suddenly it's complaining of a user interface error when used with CS3, and it won't work alone either without crashing. The only change made today was an upd ate to a totally unrelated se t of filters from PlugIn Galaxy, but when I delete those from the plugins folders the damn FF2 still crashes. smile:evil: smile:?: I hope someone has some suggestions...I'm running a new Mac with 8 GB memory, and was looking forward to the fast speeds, not crashes!!
Posted: March 2, 2011 2:28 am   Details E-Mail
Totte
Ãœbernerd

Posts: 1460
Filters: 107
You need to remove the filters from ~/Library/Application Support/Filter Forge 2/System/Cache as well.
- I never expected the Spanish inquisition
Posted: March 2, 2011 2:46 am   Details E-Mail
GMM
Moderator
Filter Forge, Inc
Posts: 3491
Quote
Totte wrote:
it's complaining of a user interface error


Please provide the exact error message, both for the plugin and standalone errors.

Quote
timco880 wrote:
the damn FF2


And mind your language if you want an official response.
Posted: March 2, 2011 2:59 am   Details E-Mail
timco880
Posts: 5
Here is the error message for CS3: could not complete the Filter Forge 2 command because of a problem with the filter module interface.

For standalone: now I can't get it to crash on standalone. More later.
Posted: March 2, 2011 11:31 pm   Details E-Mail
GMM
Moderator
Filter Forge, Inc
Posts: 3491
Quote
timco880 wrote:
could not complete the Filter Forge 2 command because of a problem with the filter module interface


Most probably caused by a corrupt filter in the filter library. Please go to Users > Your_User_Name > Library > Application Support > Filter Forge 2 > System and rename the Library folder to something different (say, Library1). After that try to start Filter Forge again.
Posted: March 3, 2011 7:55 am   Details E-Mail
timco880
Posts: 5
Thank you for the suggestions. I tried the filter library renaming, then the preference deletions, and neither worked. So, I deleted the whole plugin and all related folders and files and did a fresh install. It now works perfectly. No idea what caused it, but it now works again and my blood pressure has dropped to a normal reading. Thanks again for the help!
Posted: March 3, 2011 12:44 pm   Details E-Mail

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