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Bernard
Posts: 7
Hi,
Just bought FF3. I have a mac book air and iMac 27. I downloaded filters on my mac book air and located them with the menu.
I copy them and wanted to put the filters on the imac27, same place.
But now, FF3 crashes every time.
I delete the application, (application folder) and install it again. But doesn't work. In other posts I read that it is another folder (application support/filter forge) but I don't find it, doesn't exist on mac book and iMac (lion 10.7).
Can someone tell me where are all the folders to delete ?
Thanks
Excuse my english, I'm french smile:-)
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Bernard
Posts: 7
I downloaded a filter forge free pack. FF works in this limited version.
I didn't find an answer in other topics.
Thanks for help !
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SpaceRay
SpaceRay

Posts: 12302
Filters: 35
Quote
Can someone tell me where are all the folders to delete ?


I have made this thread that includes the places where the files are, perhaps could be useful to you

Where are the downloaded Filter Forge filters located physically?

Is true that you must delete ALL the folders related to Filter Forge, but ALL of them are included in the same place, in the

~/Library/Application Support/Filter Forge 3
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Bernard
Posts: 7
Thanks SpaceRay for answer.
Yes I saw your topic. But as I wrote, I don't have any folder called Filter Forge 3 in the /library/Application Support/ folder ! Can this be hidden ?

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SpaceRay
SpaceRay

Posts: 12302
Filters: 35
I am sorry, but I do not have MAC, so I do not know about MacOS, although in Windows PC, the Filter Forge folder is hidden, so it can happen the same in MAC.

Also is very strange that if you have installed Filter Forge it does not appear the folder in the application support unless it does not show because is hidden.

What happens if you uninstall and install FF again?
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Bernard
Posts: 7
Always the same, I uninstall and install 3x...
I have also an iMac 24, I instal it, and there is also no filter forge 3 folder in the application support. I suppose it is hidden, or in another folder ?
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SpaceRay
SpaceRay

Posts: 12302
Filters: 35
If you have installed Filter Forge, there MUST be a Filter Forge folder in application support, it surely must be hidden as it happens in Windows PC.

It can´t be in another folder or another different place.

I now remember that there is another thread about a person that had also a similar problem like this that did not find this folder on MAC, but really do not remember where in the forum.
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SpaceRay
SpaceRay

Posts: 12302
Filters: 35
I have found this for you

18 ways to view the ~/Library folder in Lion

Although I think that you have already been able to open it, so I do not know how to show hidden files in MacOS
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Bernard
Posts: 7
Great ! Thanks SpaceRay for your tip.
Yes it was hidden !!!
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