Does the company no longer care about its customers?

It's nice that we receive several emails about FilterForge every week. It's not nice that the developers don't care about customers or the UltraForge project at all.

I think a lot of UltraForge customers are FilterForge customers and are really angry and disappointed with the way UltraForge is being handled and developed.

You don't find out anything. Has the project died? I mean, if the developers are ill or aren't making any progress because of other events, then you can get in touch with the customers via newsletter or even try to create a helpful user manual. You don't need programmers for that.

I'm probably writing here for many people who just swallow their frustration and the company doesn't even notice their displeasure, because one thing is clear to me: I can't and won't advertise for this company any more, the way things are currently going with UltraForge.

If the project is dead, then be fair and inform people so that they don't have to rely on dead software any more.

Or inform customers why nothing has happened with the software since July 2024.

The company is currently losing a lot of trust from its loyal customers.

Because I really appreciate this company and especially the support staff, I am even writing these lines - because others just swallow their anger, avoid the company and certainly won't speak well about it on social media channels.

Please take the opportunity to contact the customers - because FilterForge will also suffer if no more money is invested in the company and its other products, with such behavior.

It's nice that we receive several emails about FilterForge every week. It's not nice that the developers don't care about customers or the UltraForge project at all.

I think a lot of UltraForge customers are FilterForge customers and are really angry and disappointed with the way UltraForge is being handled and developed.

You don't find out anything. Has the project died? I mean, if the developers are ill or aren't making any progress because of other events, then you can get in touch with the customers via newsletter or even try to create a helpful user manual. You don't need programmers for that.

I'm probably writing here for many people who just swallow their frustration and the company doesn't even notice their displeasure, because one thing is clear to me: I can't and won't advertise for this company any more, the way things are currently going with UltraForge.

If the project is dead, then be fair and inform people so that they don't have to rely on dead software any more.

Or inform customers why nothing has happened with the software since July 2024.

The company is currently losing a lot of trust from its loyal customers.

Because I really appreciate this company and especially the support staff, I am even writing these lines - because others just swallow their anger, avoid the company and certainly won't speak well about it on social media channels.

Please take the opportunity to contact the customers - because FilterForge will also suffer if no more money is invested in the company and its other products, with such behavior

We hope for an answer.