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				Matt-FF6
								 
								 
								
				
									Posts: 1 
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			Hi Everybody,
 
 I'm trying to download a filter that I want to use, and am clicking on the hyperlink which says "Open this filter in Filter Forge". However, when I click on it nothing happens. In Google Chrome nothing happens on the screen whatsoever, wearers Internet Explorer simply shows the little spinning animation on the left side of the tab (where the webpage title is displayed), which then proceeds to spin indefinitely without doing anything. Has anyone come across this same problem, and/or do you have any suggestions? Really hoping somebody can help.
 
 Many thanks
 
 Matt				 
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			| Posted: January 2, 2017 12:25 pm | 
			 
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				PayPaul
								 
									PayPaul								 
								
				
									Posts: 106 
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			I am having the same or similar problem. When trying to download filters the program cannot connect to Filter Forge servers this morning. I did download a filter from it about an hour ago at around 8:00 am EST. Don't step on a dead dogma. It'll turn up again and bite you! 				 
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			| Posted: January 5, 2017 9:39 am | 
			 
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				Zep Palen
								 
								 
								
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			Yup...same issue here...some servers must be Down				 
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			| Posted: January 5, 2017 10:01 am | 
			 
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				PayPaul
								 
									PayPaul								 
								
				
									Posts: 106 
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			Servers are online again! Don't step on a dead dogma. It'll turn up again and bite you! 				 
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			| Posted: January 5, 2017 12:39 pm | 
			 
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				Casual Pixels
								 
									Dilettante								 
									  
								
				
									Posts: 96 
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			I'm entirely unable to download filters.
 
 I'm able to update existing filters, so neither the network nor the server availability is the issue for me.
 
 However, the URL pointed to by the filter button seems new. (I believe it used to link to FF via a file extension whereas now it tries to do it via its protocol identifier) Anyway, the new way doesn't work for me.
 
 Firefox simply does nothing. Explorer complains about an unknown application.				 
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			| Posted: January 5, 2017 7:18 pm | 
			 
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				Rachel Duim
								 
									So Called Tortured Artist								 
									  
								
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			Try reinstalling your version of FF. The association that is missing is to file type  filterforge with file extenstion  ffxml. Reinstalling will not lose any of your previously saved filters or work. Math meets art meets psychedelia. 				 
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			| Posted: January 5, 2017 8:12 pm | 
			 
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				Casual Pixels
								 
									Dilettante								 
									  
								
				
									Posts: 96 
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			Makes sense and safer than playing with the registry, I guess.
 
 But am I dreaming or did the URL structure recently change?				 
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			| Posted: January 5, 2017 11:27 pm | 
			 
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				GMM
				 Moderator				
									Filter Forge, Inc								 
								
				
									Posts: 3493 
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			| Quote | 
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 Casual Pixels wrote:
 did the URL structure recently change? |   
The URL structure hasn't changed for the last several years.				  
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			| Posted: January 9, 2017 5:39 am | 
			 
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				myklgrant
								 
								 
								
				
									Posts: 1 
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			Hello,
 
 When I try to download filters I get this error: 
 
 Initial data download failed. Reason: 'get_rating_info() failed.'
 
 Any suggestions?
 
 Michael Grant				 
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			| Posted: January 11, 2017 12:06 am | 
			 
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				nekoyoubi
								 
									nekoyoubi								 
									  
								
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			Same as myklgrant and this is many days later...				 
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			| Posted: January 16, 2017 12:05 am | 
			 
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