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ChrisR
ChrisR
Posts: 10
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Hi guys
I'm absolutely loving the flexibility that Filter Forge offers me but I'm seeing random crashes when using the filter editor. Screen shot attached.
I've tried to replicate the error but the difficulty I have, is that it appears to be so very random. For instance, all I did once was click on advanced options, a couple of other times I was dragging and dropping a component into the filter editor. There doesn't seem to be any particular image or sequence of events that I can replicate which causes the crash. I have submitted a bug report - but it looks that until I can replicate whatever causes the crash then I'm stuck. And that's the problem - it seems so random!
Help!
Has any one else experienced this and if so - what was the cure?
The error is always the same "Missing component manager"
I'm running Win10 64bit pro-edition. Although Filter Forge reports this as Win8 64 bit edition.
Any suggestions/advice/pointers gratefully received. Thank you!  |
| Posted: December 18, 2017 3:03 pm |
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SpaceRay
SpaceRay
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How much ram you have ? How much you have asigned it to FF?
What version of FF you are using?
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| Posted: December 18, 2017 3:08 pm |
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ChrisR
ChrisR
Posts: 10
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Hi SpaceRay,
I have 32Gb of Ram.
I'm running Filter Forge stand alone - so I guess it has access to most of that memory? Edit: Just checked - Filter Forge is assigned to use up to 60% of the total Ram.
Filter Forge is the very latest version 7.006
Attached system info  |
| Posted: December 18, 2017 3:23 pm |
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ChrisR
ChrisR
Posts: 10
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To help me trouble shoot it'd be helpful to know what "Missing component manager in rendering context" actually means and to what it refers to? Devs?
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| Posted: December 18, 2017 4:27 pm |
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ChrisR
ChrisR
Posts: 10
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Just to be clear. This crash only happens when I'm using the filter editor.
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| Posted: December 18, 2017 6:31 pm |
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SpaceRay
SpaceRay
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Have you generated the bug report of this error clicking on the button of the error?
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ChrisR wrote:
so I guess it has access to most of that memory? |
I do not remember but I think that by default it has access to about 65% or 75% of the memmory, you can see how much it is in the options or preferences, but as you have 32 GB this is not a problem
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ChrisR wrote:
Just to be clear. This crash only happens when I'm using the filter editor. |
Does it happen with any specific filter, or with all the filters that you try to edit in filter editor?
Is when editing a filter from the library or a custom filter made by you?
When does it happen the error? It is just when opening the filter editor, or when you do a specific thing?
The FF support need to be able to reproduce the error to be able to help you and so must know when and how does it happen
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ChrisR wrote:
help me trouble shoot it'd be helpful to know what "Missing component manager in rendering context" actually means and to what it refers to? Devs? |
I have never seen this error, and do not know what is, so you must wait that GMM or someone that knows tells you about this error |
| Posted: December 19, 2017 1:44 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
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We are aware of the issue but cannot reproduce it. If you notice a pattern in these crashes that can be reliably reproduced, we'd appreciate that.
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| Posted: December 19, 2017 7:32 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
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Good news: we've identified the problem! It is related to saving. For now, when you save a filter don't continue your work and exit the editor immediately. You can edit a filter normally until you save it.
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| Posted: December 19, 2017 10:28 am |
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ChrisR
ChrisR
Posts: 10
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Hi SpaceRay,
I've tried setting FF to use 80% of my available 32Gb (~25Gb out of the total 32Gb) alas, still no joy.
The crash only (randomly) occurs when I'm using the editor, whether that's in one of my own filters or just modifying an existing one. It can happen by adding a new component (any component) re-wiring an existing component, deleting a component and once it happened when all I did was click on "Advanced" Each time it's always the same error message - which is why I was asking what that refers to - "The missing component" GMM ?
I've given FF Administrator privileges and as well tried the various Windows compatibility modes unfortunately with no success. I'm wondering if perhaps Windows defender is doing something it shouldn't - I don't know - but it might be worth me temporarily turning that off and see if things improve. I'm kinda stumped what else I can try as I'm pretty much running out of possibilities.
If I could replicate steps that would create the crash I gladly would - the problem that I have, is that it appears to be so very random in nature.  |
| Posted: December 19, 2017 10:38 am |
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ChrisR
ChrisR
Posts: 10
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GMM - Ah! Brilliant! Sorry I think we cross posted.
Beforehand I was saving as I was going along.
So the thing to do is open or create the filter, edit it, then save and close the program before re-editing it? Have I got that right?
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| Posted: December 19, 2017 10:40 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
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Right. After you save - close the editor right away. If you continue editing without exiting the editor, it will crash sooner or later.
You don't need to exit FF entirely - just close the editor and reopen it.
We'll release a fix soon.
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| Posted: December 19, 2017 10:44 am |
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ChrisR
ChrisR
Posts: 10
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Superb! You are a Star GMM  |
| Posted: December 19, 2017 10:51 am |
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ChrisR
ChrisR
Posts: 10
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SpaceRay - many thanks for your help as well  |
| Posted: December 19, 2017 10:53 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
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The issue has been hotfixed without incrementing the version number. You can download and reinstall the latest version from the download page.
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| Posted: December 26, 2017 5:48 am |
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ChrisR
ChrisR
Posts: 10
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Many thanks GMM |
| Posted: December 27, 2017 8:18 am |
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