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Grimbly
Grimbly
Posts: 68
I've been working on a new filter most of the day and a good bit yesterday and I've had the editor crash around 30-40 times so far. The filter is not especially complicated so I don't think that is the cause. Most of the crashes have resulted in the whole program closing suddenly with no offering for a crash report to upload.

I think it has something to do with me rapidly opening different images one after another to see if I've achieved my goal of image-based random. The images are 600x600 and mostly transparent but they do have different amounts of content as well. I make some changes in the filter then try different images. Usually, I wait a few seconds for it to load the preview images in the Components I'm concerned with then load another image with no regard for how close it is to finishing the render operation on the previous image. I think that may be what keeps crashing it. I'm using the 64bit version set to use all 32 cores and to use up to 90% of my 64GB of RAM so it should be able to handle that kind of quick switching I would think.
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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
I also saw that the editor crashes many times. There is no error message. The editor and FF8 simply close.

I was not making complex filters. I wasn't even working with large images.
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DJI
Official Bologna Tester

Posts: 4583
Filters: 257
This is my problem as well. I've also had 2 other glitches the past few days. The guy that got back to me from FF support sent me the Email below. I thought, that's nuts. I have 4 years of personal filters i've made. smile:?: So then I copyed and pasted the library,librart.xml and libraryStructre.xml in a separate folder and tryed his suggestion and then pasted the files back in the user app folder. Still got the problem.It looks to me like FF8 was released too soon. smile:(

"Art is quite useless." Oscar Wilde
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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
DJI is right. We surely can't delete all filters and settings.
It would be instead useful to understand what is the problem of these crashes and try to solve it.

Even if it is a huge job, I could consider this :
1. Backup my own filters.
2. Delete all filters and settings.
3. Re-download all filters from the library using the new downloading option.
4. Open all my filters one by one, so that they appear in FF.
But, the question is, does this REALLY solve the problem?
Because we clearly cannot use FF8 only with the basic filters included in the installation.
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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
It just crashed. I got the following error.

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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
Error again.

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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
Same.

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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
It crashes about every 10-15 minutes. smile:(
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CFandM
ForgeSmith

Posts: 4761
Filters: 266
I have not used FF8 enough yet to run across any bugs...But what I do when I run across one is try to remember the last steps that led up to the crash.....Was it in the editor or the main FF window when the crash happened....What filter was being used, was it a filter with an image or without a image........
It also helps to describe the steps you took before the crash and post a filter that was being used if it was not a filter in the library......
Here is some that I found during the years of using FF....Its sometimes all about the details to finding a bug and reproducing it....
IMAGE SIZE BUG

EVENT STATE BUG

WINDOWS THEME BUG
Stupid things happen to computers for stupid reasons at stupid times!
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CFandM
ForgeSmith

Posts: 4761
Filters: 266
The other question is are all three of these crashes related by a component, OS used etc...I found one bug many versions back that was the same bug but crashed FF in different ways.....Sometimes even things outside of FF could affect how the bug shows up....
IF the bug can't be reproduced by the people fixing the bug then how can the bug be fixed.. smile;)
Stupid things happen to computers for stupid reasons at stupid times!
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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
Thanks for the hints, CFandM. smile;)

As for me, when Filer Forge 8 crashed, I was using the editor. It never crashed when the editor was closed.
It also did not crash when I was doing nothing. Every time it crashed while I was connecting two components, writing the name of a control, moving a component, or anyway when I was actively using the editor.

The error happened with different filters. Some simply used the built-in images. Some other did not use any image but free polygons.

The problem shows up in 3 different ways :

- Filter Forge simply shut down. No error messages.

- Filter Forge freeze (even I click on it, nothing happen). The same time, the message "Filter Forge x64 - Critical exception ...."

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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
- Filter Forge freeze, and a different error appears :

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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
There is not a special timing for the errors. While working on the same filter, sometimes they appear after few seconds that I start the editor. Other time they appear after longer time. Also the frequency is not the same. Yesterday I had to save almost at every step, because the editor crashed about 20 times in 1 hour. The day before, it crashed, but much less.
Now I just tested. I started the editor. some component. Renamed a control. Added a component. And it crashed (Filter Forge x64 - Critical exception...). Just 30 seconds after opening the editor.

It doesn't look to be connected with other programs. Saturday I had no other program open. Yesterday I had Windows Media Player. Today Firefox and Line.
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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
As I said, it crashed with several filters. I post here one.

ArtRays.ffxml
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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
Now I'm testing.
All the same programs are open (Firefox and Line).
The filter is the same that I posted here and that crashed few minutes ago.

I added several components. But no crash.
I closed and re-opened the editor.
I changed the name of some control. But no crash.
I closed and re-opened the editor.
I changed the connection of some component. But no crash.

Then I deleted a large part of the filter.
This should in theory make easier for the editor handle the filter.
I did a mix of the previous actions. And, just after connecting two components, Filter Forge crashed with a "Critical exception..." error.
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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
I also sent the Bug Report to FF Support. But with some error it is not possible to send any report.
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CFandM
ForgeSmith

Posts: 4761
Filters: 266
Right off the bat I noticed a lot of highpasses and blurs....This slows down FF to a crawl and will cause all kinds of funny behavior....If you create a new filter with just a image a a bunch of blurs FF will go slow as well......The blur has always been slow......

Threedee posted a method to make the blur faster......Fast Blur
Stupid things happen to computers for stupid reasons at stupid times!
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Quote
Ramlyn wrote:
I was not making complex filters. I wasn't even working with large images.


If you open like 10-20 tabs, FF can unexpectedly crash even on smaller images. This is a known issue but I'm afraid i don't have a ETA for that. Please refrain from opening a large number of tabs for now.
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CFandM
ForgeSmith

Posts: 4761
Filters: 266
Quote
Ramlyn wrote:
As I said, it crashed with several filters. I post here one.


Well I did get FF to crash with this filter..I have isolated a section of your filter and created a new filter...With this new filter I have also crashed FF....But I have not narrowed it completly down enough for other to reproduce it...
I have managed to get FF to crash with and without the bug reporter....

So the question is if you have several filters that crash FF what component tree do they have in common?......This is going to be a tricky one to isolate and not a straight forward bug.....With all the different errors that pop up those are not going to help... smile;) smile:D
Stupid things happen to computers for stupid reasons at stupid times!
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CFandM
ForgeSmith

Posts: 4761
Filters: 266
This is the section that I isolated....Just playing with the high passes and disconnecting and reconnecting the switch to the blends results in odd crashes.....As stated in another post I have not narrowed down the actions to the bug but just a gereral area of focus..

TEST ME.ffxml
Stupid things happen to computers for stupid reasons at stupid times!
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DJI
Official Bologna Tester

Posts: 4583
Filters: 257
Quote
GMM WROTE: If you open like 10-20 tabs, FF can unexpectedly crash even on smaller images. This is a known issue but I'm afraid i don't have a ETA for that. Please refrain from opening a large number of tabs for now.
When it kept crashing on me I had no extra tabs open and the filters i was working on were several and not that complix. So I just decided to clean FF8 out of my hard drive and go back to FF7 for the time being.
"Art is quite useless." Oscar Wilde
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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
Quote
GMM wrote:
If you open like 10-20 tabs, FF can unexpectedly crash even on smaller images. This is a known issue but I'm afraid i don't have a ETA for that. Please refrain from opening a large number of tabs for now.


I see.

I tried this same filter also in FF7, but no problems. So it looks like something restricted to FF8.
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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
Quote
CFandM wrote:
Well I did get FF to crash with this filter..I have isolated a section of your filter and created a new filter...With this new filter I have also crashed FF....But I have not narrowed it completly down enough for other to reproduce it... I have managed to get FF to crash with and without the bug reporter....

So the question is if you have several filters that crash FF what component tree do they have in common?......This is going to be a tricky one to isolate and not a straight forward bug.....With all the different errors that pop up those are not going to help... smile;) smile:D


Thanks CFandM. I will do more tests. Let's see what comes up. smile;)
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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
Quote
GMM wrote:
If you open like 10-20 tabs, FF can unexpectedly crash even on smaller images. This is a known issue but I'm afraid i don't have a ETA for that. Please refrain from opening a large number of tabs for now.


In my previous post I forgot to write that only one tab was open.

Yes, sure, I may understand that if many tabs are open, FF8 may crash. It would be reasonable that the program may have limits. And these limits may not even be of the program, but instead of the CPU memory.
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Quote
CFandM wrote:
disconnecting and reconnecting the switch to the blends results in odd crashes


I disconnected and reconnected the switch to the blends 5 times and it worked fine.
Would appreciate a more reproducible pattern smile:)
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CFandM
ForgeSmith

Posts: 4761
Filters: 266
Quote
GMM wrote:
I disconnected and reconnected the switch to the blends 5 times and it worked fine. Would appreciate a more reproducible pattern smile:)


Thats why I wrote
Quote
But I have not narrowed it completly down enough for other to reproduce it...


Its also gonna be a tricky one to pin down since different errors pop up...Also the nature of this one is that it does not show up at a certain predictable time and or action....This is just the beginning of looking for me.. smile;)

Quote
GMM wrote:
Would appreciate a more reproducible pattern smile:)

Well you know once I have one down I will say this is the method.. smile;) smile:D
I alo have begun to record my screen in some sessions in case I miss something... smile;)
Stupid things happen to computers for stupid reasons at stupid times!
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CFandM
ForgeSmith

Posts: 4761
Filters: 266
I have the ram usage at 85%.....Here is a session from this morning which ended up in FF just closing.....I used Ramlyns posted filter but focused on the area that I talked about.......This vid is the 4th time in opening this filter after repeating all the steps each time I opened the filter that I took in the vid......This resulted in FF just closing without a reporter.....FF CLOSING

Not a method of reproducing but just one of the oddities to have a go with..
Stupid things happen to computers for stupid reasons at stupid times!
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CFandM
ForgeSmith

Posts: 4761
Filters: 266
Quote
Ramlyn wrote:
- Filter Forge freeze, and a different error appears :



Yep just got this error as well.....Using the above area of the filters tree in the video is the focus.......

Stupid things happen to computers for stupid reasons at stupid times!
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CFandM
ForgeSmith

Posts: 4761
Filters: 266
Now the hardest part is to find the culprits filter tree that brings up these errors and create a wittled down version for easy crashing with a click... smile:D smile;)
Stupid things happen to computers for stupid reasons at stupid times!
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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
When I sent the Bug Report, FF Support team kindly answered me that the issue seems to be that my system was low on resources.
Then they suggested to restart Windows.

As I explained to them, I started Windows, closed all programs, and opened FF8.
Then I tested the usual filter. FF8 crashed.
I tried several times.
Then restarting Windows doesn't seem to solve the problem.

I used the Task Manager to check how much memory FF8 and FF7 used.
Indeed, no matter I use this or another filter, both FF versions need a lot of memory when rendering a filter.

I also checked that, rendering the same filter, both versions of FF use about the same amount of memory.
The main difference seems to be that, when FF7 reaches a peak of memory use, the rendering slows down, but FF doesn't crash.
Instead when FF8 reaches a peak, the speed doesn't decrease, but FF crashes.

Could this be the problem?
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
It seems the issue is not related to memory usage. This is good news, since memory leaks are hard to isolate.
We were able to crash the filter by disconnecting all connections and then slamming Ctrl+Z repeatedly. FF will either freeze or go boom around 30th undo action.

Update: looks like a bug in control initialization. If you connect-disconnect components that do not expose their controls to the Settings pane, FF won't crash.
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CFandM
ForgeSmith

Posts: 4761
Filters: 266
Quote
GMM wrote:
We were able to crash the filter by disconnecting all connections and then slamming Ctrl+Z repeatedly. FF will either freeze or go boom around 30th undo action.

Cool...Its the only time one can say, "I am glad you got FF to crash".. smile;) smile:)
Stupid things happen to computers for stupid reasons at stupid times!
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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
Quote
GMM wrote:
It seems the issue is not related to memory usage. This is good news, since memory leaks are hard to isolate. We were able to crash the filter by disconnecting all connections and then slamming Ctrl+Z repeatedly. FF will either freeze or go boom around 30th undo action.

Update: looks like a bug in control initialization. If you connect-disconnect components that do not expose their controls to the Settings pane, FF won't crash.


Great news! Thanks GMM.
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Rachel Duim
So Called Tortured Artist

Posts: 2498
Filters: 188
I tested to see if this issue exists on the Mac. I took a test filter, removed 50 connections then held down Command Z to undo the 50 actions. Did it twice, and I see no problems on the Mac. smile:)
Math meets art meets psychedelia.
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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
I guess there are still no news about this. I hope it will be solved soon.
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Grimbly
Grimbly
Posts: 68
Has anyone tried to recreate this with "Use all available cores" set? I believe all my crashes had that setting enabled. Additionally, in most of my crashes, I was swapping out connections to different nodes rapidly and/or changing source images fairly quickly. Maybe this will help identify it better. I'm pretty sure it's a thread related issue but don't really have the time to try replicating it right now. Maybe I can get back to making filters in the next few weeks and see if I can help identify this better. Unless it's been fixed already. I did notice a minor update the other day so maybe that was to address this.
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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
I tested the new version today. Before, after few minutes using the editor, FF8 crashed. Now it seems ok. The bug seems fixed.

GMM, do you confirm?
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
I do confirm. Sorry, completely forgot to let you know in this thread. I still think everyone reads our release notes smile;-)
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Ramlyn
Ramlyn

Posts: 2930
Filters: 691
He! He! You are right.
Thanks for the confirmation and big thanks for fixing the issue. smile:D
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Grimbly
Grimbly
Posts: 68
Lol I didn't know you guys had Release Notes. I'm gonna check those from now on smile:)
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