YOUR ACCOUNT

Login or Register to post new topics or replies
Ramlyn
Ramlyn

Posts: 2930
Filters: 691
Today I had 4 consecutive crashes of FF without the chance to send a bug report.
FF just shut down.
It may just be a case.
Nothing like this happened the previous days.

Then my question is....
Sometimes, when FF crashes, we can send a feedback using the bug report.
Other times, like today, it just shut down.
Why does this second case happen?
Is there anything we can do to avoid it?
I ask this, because I can guess that, without a bug report, it is very hard for FF staff to find what happened.
  Details E-Mail
SpaceRay
SpaceRay

Posts: 12298
Filters: 35
what have you been doing with FF just before it crashed?

I suppose that you are using FF 9
  Details E-Mail
Ramlyn
Ramlyn

Posts: 2930
Filters: 691
I was downloading a filter from the library.
And avoiding to have FF in full screen (you may remember that before both me and other people got crashes when downloading filters with FF in full screen).
But that is fine.

I was simply wondering if there is a particular reason why sometimes we get the bug report screen and other times no.
If we have the bug report screen, we can send to FF Team a report about why there was the crash.
If they don't have a bug report, they may be unable to understand if the crash was caused by FF or by something else in our Pc.
  Details E-Mail
SpaceRay
SpaceRay

Posts: 12298
Filters: 35
Could you download any of the filters?

Quote
Ramlyn wrote:
Today I had 4 consecutive crashes of FF without the chance to send a bug report.
FF just shut down.


So, all the 4 times, have you been tried to download a filter and then it crashes without any bug report?

If it happened already 4 times, I wonder

Is there some way to reproduce it, and that you can repeat it?

So the FF team or GMM can see why it happens?
  Details E-Mail
petef
petef
Posts: 3
Exactly the same happening for me, go onto the filters page, click one to download it then asks "https://www.filterforge.com wants to open this application" every dam time (Why).

After after checking for filter updates the chosen filter downloads and as soon as it has FF9 simply closes, not had this issue before upgrading to 9.

Odd.
  Details E-Mail
petef
petef
Posts: 3
Just had the first bug report to submit, yay.

Im running dual 1080ti's though these were ok with V8.

Operating system: Windows 10 x64 Edition (10.0 build 18363)
Physical memory: 32575 MB
Number of processors: 12, available: 12
Processor info: Intel® Core™ i7-8700 CPU @ 3.20GHz, ~0 MHz

Filter Forge x64 9.006.54618.42722 Release, March 06, 2020 12:16 [18/06/2020 11:12:50 +0100]
[Controls::Control] Exception occured while processing window message 0x0000000F(WM_PAINT) (0x00000000 0x00000000) for window 0000000000020D2E/0000000000020D2E, control: <class Controls::TreeView>@0000000015402440.
Critical exception occured at thread 0000000000001F14 'Application':
<class XFW::Exception> Application encountered an unrecoverable critical error and will be terminated.
Critical exception call location:
<unknown file>(0) : <unknown function>()+0 at 0000000140AA1D28 in D:\Program Files\Filter Forge 9\Bin\Filter Forge x64.exe(0000000140000000)
<unknown file>(0) : <unknown function>()+0 at 0000000140A9737B in D:\Program Files\Filter Forge 9\Bin\Filter Forge x64.exe(0000000140000000)
<unknown file>(0) : UnhandledExceptionFilter()+490 at 00007FFC2ACCFEEA in C:\WINDOWS\System32\KERNELBASE.dll(00007FFC2ABD0000)
<unknown file>(0) : LdrResolveDelayLoadsFromDll()+3112 at 00007FFC2D36FE48 in C:\WINDOWS\SYSTEM32\ntdll.dll(00007FFC2D2A0000)
<unknown file>(0) : KiUserApcDispatcher()+160 at 00007FFC2D33FD50 in C:\WINDOWS\SYSTEM32\ntdll.dll(00007FFC2D2A0000)
<unknown file>(0) : _chkstk()+287 at 00007FFC2D3411CF in C:\WINDOWS\SYSTEM32\ntdll.dll(00007FFC2D2A0000)
<unknown file>(0) : RtlRaiseException()+921 at 00007FFC2D30A209 in C:\WINDOWS\SYSTEM32\ntdll.dll(00007FFC2D2A0000)
<unknown file>(0) : RtlRaiseException()+339 at 00007FFC2D309FC3 in C:\WINDOWS\SYSTEM32\ntdll.dll(00007FFC2D2A0000)
<unknown file>(0) : RaiseException()+105 at 00007FFC2AC0A799 in C:\WINDOWS\System32\KERNELBASE.dll(00007FFC2ABD0000)
<unknown file>(0) : <unknown function>()+0 at 0000000140A9A981 in D:\Program Files\Filter Forge 9\Bin\Filter Forge x64.exe(0000000140000000)
<unknown file>(0) : RtlCaptureContext()+1382 at 00007FFC2D340616 in C:\WINDOWS\SYSTEM32\ntdll.dll(00007FFC2D2A0000)
<unknown file>(0) : <unknown function>()+0 at 0000000140373802 in D:\Program Files\Filter Forge 9\Bin\Filter Forge x64.exe(0000000140000000)
<unknown file>(0) : CallWindowProcW()+957 at 00007FFC2CCE5C0D in C:\WINDOWS\System32\USER32.DLL(00007FFC2CCD0000)
<unknown file>(0) : DispatchMessageW()+972 at 00007FFC2CCE57DC in C:\WINDOWS\System32\USER32.DLL(00007FFC2CCD0000)
<unknown file>(0) : IsWindowVisible()+419 at 00007FFC2CCF1F73 in C:\WINDOWS\System32\USER32.DLL(00007FFC2CCD0000)
<unknown file>(0) : KiUserCallbackDispatcher()+36 at 00007FFC2D33FDE4 in C:\WINDOWS\SYSTEM32\ntdll.dll(00007FFC2D2A0000)
  Details E-Mail
Ramlyn
Ramlyn

Posts: 2930
Filters: 691
Quote
SpaceRay wrote:
Could you download any of the filters?

Yes, the filters are correctly downloaded.
But today I downloaded some filters too, and no problem at all.
That's why I was saying that it may be simply a temporary problem and not a bug.
The only thing I was wondering is if there is any clear reason about when the bug report appears and when not.

Quote
SpaceRay wrote:
So, all the 4 times, have you been tried to download a filter and then it crashes without any bug report?

Yes.

Quote
SpaceRay wrote:
Is there some way to reproduce it, and that you can repeat it?
So the FF team or GMM can see why it happens?

I have no clue. And without a bug report, it becomes even harder.
  Details E-Mail
Ramlyn
Ramlyn

Posts: 2930
Filters: 691
Quote
petef wrote:
After after checking for filter updates the chosen filter downloads and as soon as it has FF9 simply closes, not had this issue before upgrading to 9.


Did you open FF in full screen?
Try to reduce the FF window, like in my picture.
Then you download the filters from the library.
Maybe it will be fine.
You can re-open FF in full screen when you finished.

  Details E-Mail
CFandM
ForgeSmith

Posts: 4761
Filters: 266
Quote
Ramlyn wrote:
The only thing I was wondering is if there is any clear reason about when the bug report appears and when not.

I can answer that with one word...No......lol.....
While I cannot answer all the technical under the hood stuff I can say that sometimes a certain bug will only have one outcome...That outcome could lead to the bug reporter showing up or not......Then there are others where its both....Such as you do a thing and then the error and the reporter shows up....You could do that thing again and this time the reporter will not show up...
I have some posts and reports that I made about some bugs that I found through the years...One was a bug that did all kinds of weird things and made the reporter show up once in a while....
Stupid things happen to computers for stupid reasons at stupid times!
  Details E-Mail
CFandM
ForgeSmith

Posts: 4761
Filters: 266
Quote
petef wrote:
Exactly the same happening for me, go onto the filters page, click one to download it then asks "https://www.filterforge.com wants to open this application" every dam time (Why).


Could be windows 10 and what app to open things with....Or the browser/windows associations....Many posts about this...
Stupid things happen to computers for stupid reasons at stupid times!
  Details E-Mail
Ramlyn
Ramlyn

Posts: 2930
Filters: 691
Quote
CFandM wrote:
I can answer that with one word...No......lol..... While I cannot answer all the technical under the hood stuff I can say that sometimes a certain bug will only have one outcome...That outcome could lead to the bug reporter showing up or not......Then there are others where its both....Such as you do a thing and then the error and the reporter shows up....You could do that thing again and this time the reporter will not show up... I have some posts and reports that I made about some bugs that I found through the years...One was a bug that did all kinds of weird things and made the reporter show up once in a while....

Thanks CFandM. Yes, I guessed it too. And because sometimes, program by program, there may be differences, I decided to ask here. smile:D
  Details E-Mail

Join Our Community!

Filter Forge has a thriving, vibrant, knowledgeable user community. Feel free to join us and have fun!

33,711 Registered Users
+18 new in 30 days!

153,531 Posts
+36 new in 30 days!

15,347 Topics
+72 new in year!

Create an Account

Online Users Last minute:

22 unregistered users.