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Kraellin
Kraellin

Posts: 12749
Filters: 99
a day or so ago i needed to send a log file to bella about a crash. i couldnt post it in the forums correctly because the forums wouldnt except the extension type. so, i tried the support thing on the web site but that doesnt allow attachments, or at least it wasnt obvious if it does. so, i decided to send an email but with all my machine woes of the past couple of months, i no longer had my old address book installed in outlook (that's now corrected).

so, i looked around on the web site for an email address to send this to but couldnt find one. ummm, guys, you need a visible email address posted somewhere prominent on the site. i know this gets abused by spammers and bots for spammers, but there are ways around that. you NEED a posted email address where folks can reach you. the auto support thing you have is fine, but as just pointed out, not the best thing at all times.
If wishes were horses... there'd be a whole lot of horse crap to clean up!

Craig
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Vladimir Golovin
Administrator
Posts: 3446
Filters: 55
Quote
Kraellin wrote:
you need a visible email address posted somewhere


A definite no. We'd rather implement attachments in the contact form.
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Kraellin
Kraellin

Posts: 12749
Filters: 99
hehehe, ok, understood.
If wishes were horses... there'd be a whole lot of horse crap to clean up!

Craig
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