YOUR ACCOUNT

Home > Forums > Bugs and Problems (Windows) > 

Auto-update FF2 fails

Active Topics Search
Login or Register to post new topics or replies
Roberto Muscia
Mr.
Posts: 41
Hi,

Got today (1-13-2011) an email about an update of FilterForge 2 being available.
I have Windows XP 32-bit and FF2 installed; when I run the program and let it look for updates it founds one and downloads it. After the download I get an eror message regarding the installer not having 64-bit access in the registry in this version of Windows.

Haven't tried downloading and installing manually but for now I just wanted to let know about the described issue.

Cheers,
Roberto
Posted: January 13, 2011 11:31 am   Details E-Mail
Lucato
FF addicted

Posts: 505
Filters: 39
Yup, I've downloaded the FF installer file and I got the same pop-up twice after runing the installer on Windows XP 32-bit.

Anyway, FF gets to install and it seems to be working ok.

Thanks for the update.
My blog / Buy my RF images
Posted: January 13, 2011 12:27 pm   Details E-Mail
CFandM
ForgeSmith

Posts: 4761
Filters: 266
Quote
Lucato wrote:
Yup, I've downloaded the FF installer file and I got the same pop-up twice after runing the installer on Windows XP 32-bit.

Yep me to.....The installer seems to look for 64 bit versions first then if it does not find it then it errors out two times because it does not find a 64 bit version then installs the 32 bit version....But it installs correctly and it runs fine..... smile:)
btw this is installing manually....Which I always do on everything that I use..To have a backup on hand in case I do not have access online for some reason... smile;) smile:)
Stupid things happen to computers for stupid reasons at stupid times!
Posted: January 13, 2011 4:04 pm   Details E-Mail
Roberto Muscia
Mr.
Posts: 41
Turned out that when simply ignoring the two error messages, the installer indeed manages to update FF2 without any further problems. At least the updated version seems to work fine at first glance.
Didn't do any fancy testing, though; just opening images, browsing through some filters, and opening the filter editor. So far so good but still: error messages showing up is no good as it might confuse people who want to play safe (not ignoring error messages).

Good to hear others experienced the same bug and thanks for sharing: hopefully a FF developer will look into it smile:-)

Cheers,
Roberto
Posted: January 13, 2011 4:27 pm   Details E-Mail
Djekki
Moderator
Filter Forge, Inc.
Posts: 46
Filters: 2
Thank you for reporting about the problem! The hot fix will be released soon (maybe even today!).

Jane,
Filter Forge, Inc.
Regards,
Jane
Posted: January 14, 2011 1:34 am   Details E-Mail
Djekki
Moderator
Filter Forge, Inc.
Posts: 46
Filters: 2
The hot fix is already waiting for you here - http://www.filterforge.com/download/. Happy update to you !! smile;)

Jane,
Filter Forge, Inc.
Regards,
Jane
Posted: January 14, 2011 2:35 am   Details E-Mail
Lucato
FF addicted

Posts: 505
Filters: 39
Hi Jane, thanks for your feedback.
The install was ok without any pop-up now.
Thanks FF team for the hotfix.

Just a comment: you need to update your Djekki profile and type in your "User Tittle" filed the text "Filter Forge, Inc.", so users get sure that "Djekki" is from FF team. ;0) Of course it doesn't mean too much once anyone can edit "User Tittle" and pretend that is from FF team. The forum should have some icon or text for members from FF team. ;0)
My blog / Buy my RF images
Posted: January 14, 2011 3:12 am   Details E-Mail
CFandM
ForgeSmith

Posts: 4761
Filters: 266
Quote
Djekki wrote:
The hot fix is already waiting for you here - http://www.filterforge.com/download/. Happy update to you !! smile;)

Cool..Thanks Jane.. smile:)
Stupid things happen to computers for stupid reasons at stupid times!
Posted: January 14, 2011 4:38 am   Details E-Mail
Djekki
Moderator
Filter Forge, Inc.
Posts: 46
Filters: 2
Thnx, Lucato! Now I've fixed this "title" bug also. smile:)
Regards,
Jane
Posted: January 14, 2011 7:00 am   Details E-Mail
Roberto Muscia
Mr.
Posts: 41
Hi Djekki,

I already updated FF2 by ignoring the error messages but I did some testing anyway:

- Downloaded the exe manually and installed it: no errors.
- uninstalled FF2, reinstalled the previous version of FF2, let it update from within the app: no errors either.

Seems the issue in XP (only?) has been fixed.

Thanks for taking action so quickly!

Cheers,
Roberto
Posted: January 14, 2011 11:55 am   Details E-Mail
Lucato
FF addicted

Posts: 505
Filters: 39
Quote
Djekki wrote:
Thnx, Lucato! Now I've fixed this "title" bug also. smile:) Regards, Jane


You're welcome. Now it looks better. :0)
Have a nice weekend.
My blog / Buy my RF images
Posted: January 14, 2011 1:16 pm   Details E-Mail
saurabhgayali
Saurabh Gayali
Posts: 183
Filters: 84
new version does need new license!!!!!!
smile:cry:
saurabh.gayali@gmail.com
Posted: January 14, 2011 9:50 pm   Details E-Mail
Roberto Muscia
Mr.
Posts: 41
Hi Uglyboys,

I didn't run into that problem. Even not when I first uninstalled FF2.

Roberto
Posted: January 15, 2011 7:11 am   Details E-Mail

Join Our Community!

Filter Forge has a thriving, vibrant, knowledgeable user community. Feel free to join us and have fun!

33,712 Registered Users
+19 new in 30 days!

153,534 Posts
+31 new in 30 days!

15,348 Topics
+72 new in year!

Create an Account

Online Users Last minute:

67 unregistered users.

Recent Forum Posts:

Join our Forum Join our Forum
Over 30 000 members!
Join us on Facebook Join us on Facebook
Over 42 000 likes!
Follow us on Twitter Follow us on Twitter
Get updates quickly!
Follow us on Instagram Follow us on Instagram
Tag us #filterforge