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Hans-Joachim Metzger
Posts: 5
I cannot even start the new FF 4.006 under Windows (XP SP3). Never had this problem with previous versions. When trying to start FF 4, I'm getting this error message:

<class XFW::OSCallError> ::GetFileAttributesExW(path '\\?\UNC\?\C:\Programme\Filter Forge 4\Resources', GetFileExInfoStandard) failed with error code 0x000004CF: Das Netzlaufwerk ist nicht erreichbar. Weitere Informationen über die Behebung von Netzwerkproblemen finden Sie in der Windows-Hilfe.

The German text basically says:

"Unable to detect the network drive. For more information on how to eliminate network problems please consult Windows Help."

FF 4 has installed correctly to C:\Programme\Filter Forge 4.
I've uninstalled and reinstalled FF 4, but, unfortunately, to no avail.

Any idea what the problem might be?
Your help will be appreciated.
Hans-Joachim
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CFandM
ForgeSmith

Posts: 4761
Filters: 266
Just a guess but maybe since their seems to be a network drive involved perhaps that is where FF is trying to use for temp files....Try going to the "Tools" menu then "Options"...Then under the rendering tab use the C drive as the temp location...

Stupid things happen to computers for stupid reasons at stupid times!
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Hans-Joachim Metzger
Posts: 5
Thanks for your guess, CFandM!
Problem is, I cannot start FF. When I try to start the standalone or call FF by way of a plugin from inside an image processing prog, I get the error message described in my original post. So, unfortunately, no way using a menu...
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SpaceRay
SpaceRay

Posts: 12298
Filters: 35
Sorry that I do not understand why Filter Forge needs to detect the network drive, can you explain more and specify more the details?

Could it be perhaps a problem with the network and not with Filter Forge?

Sorry that I do not know really what is the problem
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Hans-Joachim, this issue will be fixed in the next program update within the next several days.
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Hans-Joachim Metzger
Posts: 5
Hi GMM!
I'm really happy to learn that this issue doesn't seem to be just a PC and/or Windows chimera.
While waiting for the program update, sighing with relief and exercising patience!
Thanks in advance!
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Hans-Joachim Metzger
Posts: 5
Hi GMM,
on December 3 you said the issue I have addressed would be fixed with a program update "within the next several days".
I'm patient. Still, a week has passed...
I have a lifetime license. FF has become an integral part of my image processing workflow. That's why I NEED to be able to use the program.
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Hans-Joachim, we have released a silent update without incrementing the version number. Please download and reinstall the latest FF version from the download page.

Sorry for not posting this yesterday when the update went live.
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Hans-Joachim Metzger
Posts: 5
smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:)
Hi GMM,
thanks a lot!
You should,actually, be very, very LOUD about the "silent" update!
Works like a breeze!
And, compared to the original FF 4.006 version, is lightning FAST!
If I were you, I, immediately, would send a message to ALL FF users / owners, making them aware of the availability of this update which seems to fix a lot of issues.
Excellent work!
smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:) smile:)
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SpaceRay
SpaceRay

Posts: 12298
Filters: 35
Yes thanks to GMM and the filter forge team for this fix

Quote
Hans-Joachim Metzger

If I were you, I, immediately, would send a message to ALL FF users / owners, making them aware of the availability of this update which seems to fix a lot of issues.


Well, to let other FF users know about this silent update I have made this new thread

FF 4.0.6 NEW silent update -10 December
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