Run errors - can't run FilterForge

I'm hoping posting here in the forums is the right way to report this (other than submitting a bug-report via the program of course).
I cant seem to get filterforge to run properly on my current machine.
I have tried the stand alone (both executables), as well as the Photoshop 7.0 and CS2 plugins (I have both installed).
My processor is a 3.20 ghz duel core p4. (single processor).j

<class XFW::OSCallError> ::GetWindowTextW(handle 001D021A) (control <class Controls::Label>@024163D8) failed with error code 0x00000005: Access is denied.

If you need any other information to help diagnose the problem please let me know, I'll be more than happy to provide anything I can--I'm just anxious to actually try out the software.

-Thanks
Nicholas Bolden
nbolden@climaxgroup.com

Nicholas, I've assigned this to programmers, they'll start working on it next week.

Anyone else having this problem?

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bemused0 wrote: <class XFW::OSCallError> ::GetWindowTextW(handle 001D021A)

Nicholas, what anti-virus software do you use? Is it active when you try to launch Filter Forge?

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bemused0 wrote: the user I'm installing under is an administrator, but is of course not called 'administrator'.

That shouldn't be a problem -- Filter Forge should work just fine even on non-admin accounts.

I'm getting the exact same error. I don't see any of the program windows before hand, it just comes up about 3 seconds after I try opening the stand alone or the filter in adobe cs

This is what I'm running (incase it helps anyone pinpoint whats wrong):

Operating system: Windows XP (5.1 build 2600) Service Pack 2
Physical memory: 511 MB
Number of processors: 1
Processor info: AMD Athlon™ XP 2000+, 1659MHz

Good news -- looks like we have fixed this bug. Expect the fix in the next update.

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Vladimir Golovin wrote: We suspect that this GetWindowTextW thing was caused by some program probably sitting in the system tray. Maybe a tray screen capture tool, or an exotic messaging app -- do you have anything like that in your tray?

I have MSN messenger running (in the system tray) :/ is that what you meant? I tried exiting it and running the program again but still the same problem

luluhime,

try disabling it from your startup. messengers often 'stay resident' even though you've seemingly shut them down and dont show in the system tray. disabling it in your startup will keep any components from even loading. you can add it back later.

craig

No screen capture tools or exotic messaging apps in my system tray...only the basic stuff that's there on most PCs.
Ginger

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bemused0 wrote: I've now had some more time to mess around with the 3.2ghz machine at work... It's definitely got to be Nvidia's nView Desktop Manager. If I disable it, FilterForge starts right up (I can re-enable it after starting FilterForge, and FF seems to remain stable). Hope this helps. -nicholas

I just tried that also, and still no luck >.<

Sorry, disabling NVidia's Desktop Manager did work...I only exited it last time. Yay! Thanks Nicholas

I was getting the various error messages and couldn't open the program. I turned off NVidia's Desktop Manager and it loads fine.

NVidia nView Desktop Manager users -- we need your help:
http://www.filterforge.com/forum/read...=8&TID=233