can't download filters

This is my first posting, so forgive me if I am not doing it correctly.
I am using Windows 10 ... 21H2 OS Build 19044.1645.
I have FilterForge 9 and 10, I was very disappointed to find that 10 did not run as a plugin for my latest version of Photoshop 2022 (version 23.1.0) but I was told by tech support that it would run in the previous PS version 2021 (22.5.4), or as a standalone.
I wanted to download more filters by clicking on "filter library, download more filters" in FF9 in PS 2022, but no matter which filter I try, I get an error message which states I need a newer version of FF. (see attached downloading error.jpg) yet the filter itself tells me I need FF 4.0 or newer
So I closed down PS 2022, opened up 2021, tried same thing in both FF 9 and 10 and got same error. Closed down PS 2021.
Then I opened FF 10 as a standalone and same error again. Closed down FF.
Opened Photoshop 2022 again, and now I can't get Filter Forge to open at all, and Photoshop is frozen, I have to bring up the Task Manager to close it.
Then I tried opening the earlier version of Photoshop, Filter Forge tells me it is already running, and to click Alt and Tab to open it, which I do but the FF window doesn't open. Had to use Task Manager to close Photoshop.
SO... back to opening PS 2021 again, tried to open FF 10 again, this time I get a different error... see attached 01-FF 10 error in PS 2021.jpg... tells me to generate a Bug Report... which I clicked on and got another message... see attached 02-FF 10 error in PS 2021.jpg. I have sent the Bug Report.
This is SO FRUSTRATING... can anyone help, please ??
I have just tried to attach 3 jpgs but can only attach 1... no doubt you would have seen previously the message about needing a newer version to download a new filter, so I chose to attach the error requesting a Bug Report
Win
I

When downloading filters open the version of filter forge that you want to use first then download the filters. Windows will open the latest version of FF that you installed.
I am just a long time user and author and not an employee..

Thanks for the replies.
I have not yet done the steps in the video link posted by CFandM, I thought I would again try to download new filters as per GMM's instructions.
I have tried 10 times.. 5 with FF9 and 5 with FF10.
Firstly I opened FF 9 as standalone, clicked on "Filter Library. Download more filters" in upper right, browser takes me to the filters page. I selected one and and clicked on "Open in Filter Forge" and got the same old message about needing a newer version of FF and nothing downloaded.
So then I thought that maybe I shouldn't use the "Download more filters: button, so I reopened the FF filter page in the browser, logged in and clicked on a filter, clicked on "Open in FF"... same result... need a newer version. I tried a total of 5 different filters and none downloaded.
I repeated this same process with FF10... opened 10 as Standalone, used exactly the same techniques on 5 different filters with exactly the same result... nothing !!
If I open PS 2022, open an image then open Filter > Filter Forge 9, I can apply any of the built in filters, but can't download any more.
Same applies in PS 2021 with FF 9.
However if I open FF10 in PS 2021 and try to apply a filter to the default "lifesaver", I get an error message , similar but different number to my attachment in my first post. New message attached.
I thought I would be able to open an image that I have previously created in Photoshop, in to FF10 standalone and then apply one of the filters, but I can't find any way to do that. I can do that process in FF9.
I just discovered that if I open FF 10 Librarian, I can import filters in to FF10, but what's the use of that if I can't use FF10 at all.
I can not find FF10 anywhere in Program Files to uninstall it and start again.
FF9 is listed.

Then the second issue is the error that you are getting. I do go over that in the video. It has to do with a non-compatible version of FF and photoshop. However this error can be reproduced in FF11 as well. Here I have done just that.

Thanks for the answers. I did try to answer this last night, but my message wouldn't go through, trying again.
re downloading and installing the updated versions of FF 9 and 10. I did that and now neither FF 9 or 10 will open at all as a filter in either PS 2021 or 2022, prior to the downloads FF9 opened in both. Now I get the message about internal error and generate a bug report.
However there is one improvement, in that by opening both FF 9 and 10 as a standalone, I can now download filters.
I feel I have gone one step forward and two steps backwards.
If I open FF9 and FF10 as a standalone, I can open an image and apply filters. However I much prefer to be able to use them as filters inside Photoshop. I know that FF10 won't appear as a filter in PS 2022, but it should appear and work in PS 2021
My next step is to go back and watch again the video that CFandM supplied the link for and see if it will help my situation.
I won't be able to do it tonight, it is almost 1.30 am and I need to be able to concentrate !!
Be patient with me, I'll get back to you.
Win

Then open that and copy the filter plugin and config file there....

I've done so many tests my head is spinning... lol.
This is where I am at the moment...
1... In Photoshop 2021, after changing the config files, Filter Forge 9 now works as a plugin.
However Filter Forge 10, despite making the config change for it, does not work as a plugin. It gives the same old internal error, with a different number each time I attempt it.
2... in Photoshop 2022, after changing the config files, Filter Forge 9 now works as.a plugin.
Of course Filter Forge 10 doesn't work.
3... both FF 9 and FF 10 work as standalone programs.
4... I can download filters in both FF 9 and FF 10 when operating as standalone.
I just need to get FF 10 to work as a plugin in PS 2021, and I will be really happy ...
Thanks for the excellent help so far... any suggestion re getting FF 10 to work as a plugin in PS 2021??
It shows "true" in the config file.

Thanks...
I will check the settings again tomorrow, but I'm sure that I have everything correct.
Just had a thought... this may be a totally different problem, but I get a message about some plugins not being installed when I open up PS 2022 (not that it would make any difference to the problem in 2021).
Screen shot attached.
Would you like me to send the System info just in case it could be making a difference?
If it has nothing to do with it, I'll open it as a new topic.
I'm off to bed.
Win

if that did not work then grab the plugin from the FF application folder as previous steps.

Quote
Win wrote: Would you like me to send the System info just in case it could be making a difference? If it has nothing to do with it, I'll open it as a new topic. I'm off to bed. Win

You could always message me that but I think it might be an adobe thing.

Sorry, I didn't see your new instructions before I answered the last message.
I have done as you suggested but still can't get FF10 to work in PS 2021.
Looks like I'll have to be content to use it as a standalone.
Thanks again
Win

HURRAY!!!...
Glad that you got everything working. Now comes the hardest part. What filters to use. lol....
Give the brain a rest first...

Thanks for the suggestion... since it was an easy thing to do, I just tried it,but the error message came up as usual, so it isn't FF9.
I can do the same thing with other plugins I have... Nik and On1, so it may be easy to isolate... however, I couldn't find where On1 had installed, it turned out to be in Program Files > Common Files > Adobe > Plugins > CC, as well as something called DxO which appears to be be The Nik collection, which is already listed in the C > Program Files > Adobe > Photoshop 2022 > Plugins folder. Maybe having the 2 instances of it listed may be causing the trouble... some experimenting to do, after my "rest".
Thanks again.
Win

Just letting you know that I have fixed the other problem ... plugin error message on start up... I uninstalled and re-installed Nik Collection and all is fine now.
Win