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Torley
Second Lifer

Posts: 303
This is odd: occasionally when using Filter Forge in Photoshop, I'll get this error:

Could not complete the Filter Forge command because of a problem with the filter module interface.

What's even stranger is right after trying to launch Filter Forge again, it'll work. But it comes up frequently enough (seems like 1/5 times currently, altho I don't know what's causing it) to be annoyance. Should I send in a log file or do any other types of diagnostics first? Thanx. smile:)
I'm enjoying using Filter Forge to create http://torley.com/textures
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Vladimir Golovin
Administrator
Posts: 3446
Filters: 55
Yes, please send everything -- we'll look into it.
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Torley
Second Lifer

Posts: 303
Strange, it hasn't happened to me in a few days. Will send if it does reoccur.
I'm enjoying using Filter Forge to create http://torley.com/textures
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Torley
Second Lifer

Posts: 303
Happening to me again; here's all it says:

Quote
Filter Forge x86-SSE2 1.008.4646.27602 Release-SSE2, March 17, 2007 10:55 [2007-04-05 7:15:23 AM Pacific Daylight Time]
Could not read positions file 'C:\Documents and Settings\Torley\Application Data\Filter Forge\System\Positions.xml'.
Could not read positions file 'C:\Documents and Settings\Torley\Application Data\Filter Forge\System\Positions.xml'.
I'm enjoying using Filter Forge to create http://torley.com/textures
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Vladimir Golovin
Administrator
Posts: 3446
Filters: 55
Thank you -- assigned this to the programmers.
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Top
Filter Forge, Inc.
Posts: 34
Torley, could you please post the full bugreport not only first few lines? Or send it by e-mail to support?
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Torley
Second Lifer

Posts: 303
@Top: That was the entire log file in my Temp folder. Just to be sure, the next time this happens to me, where's the right place for me to look for the info you need? I didn't see the usual window where I could report a bug.
I'm enjoying using Filter Forge to create http://torley.com/textures
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